Security Overview

Control Baseline

• Data encryption in transit and at rest.
• Role-based access control and org-scoped data boundaries.
• Audit trails for key security and privacy operations.

Incident Response

We monitor for abnormal activity and investigate security incidents based on severity. Confirmed incidents are communicated through account contacts and support channels.

To report an incident or urgent security concern, contact security@looplabs.ai with impacted organization details and reproduction evidence.

Resilience

Service data is backed by cloud redundancy and operational recovery playbooks. Recovery objectives vary by component criticality.

Backup retention and restore constraints are documented in our privacy policy for customer review.