Legal
Privacy Policy
Describes personal data collection, use, sharing, retention, and user rights for Loop Labs services.
Effective: 2026-02-14Last updated: 2026-02-14
Data We Process
We process account, workspace, usage, and support data needed to deliver the service. We do not sell personal data.
Use of Data
Data is used for service delivery, security, billing, and product operations. Any optional product analytics or communications controls are configurable by users and administrators.
Data Subject Rights
Authorized users can submit access, export, correction, and deletion requests in Settings. Requests are tracked with auditable status and response timelines.
Retention and Deletion
Data is retained by class, then deleted or anonymized on schedule.
| Data class | Typical retention | Deletion handling |
|---|---|---|
| Account profile and org membership | While account is active | Soft-delete on request; hard-delete after retention hold window. |
| Billing and invoice records | Contract + tax/legal requirement period | Removed after statutory retention windows expire. |
| Operational logs and security events | Short-lived operational window | Rotated out automatically on schedule. |
| AI automation payloads and artifacts | Limited operational retention | Scheduled deletion/anonymization with evidence logging. |